Here’s what we’ll cover:
- The core idea behind the franchise healthcare model
- Key discussions from the Africa Primary Health Care Forum 2025
- How different regions are already adapting innovative approaches
- The role of technology and community engagement in healthcare
Why Franchise Healthcare?
Imagine healthcare clinics operating with the same standards and reliability as a well-known fast-food chain. That’s the idea behind the franchise model. PharmAccess Foundation believes this approach can ensure accountability, standardized processes, and consistent quality across primary healthcare facilities. This means you’re more likely to receive the same high level of care no matter which clinic you visit.
This call to action was a major highlight at the Africa Primary Health Care Forum 2025 in Abuja, where leaders and experts gathered to discuss the future of healthcare on the continent.
Key Takeaways from the Africa Primary Health Care Forum 2025
The forum, themed “Reimagining Primary Health Care for Universal Health Coverage and Health Security in Africa”, emphasized the need for innovative solutions. Njide Ndili, Country Director of PharmAccess Nigeria, urged stakeholders to move beyond outdated approaches.
Ndili stated, “Primary healthcare must be reimagined. It needs to operate like a successful franchise, with clear systems, standardized processes, and consistent quality that people can trust. This is not a dream; it is achievable if we act boldly, stop doing the same things, and embrace innovation. Our communities deserve no less.”
Lagos Leading the Way with Performance-Based Financing
Lagos State is already making strides in this direction. Dr. Olusegun Fadipe from the Lagos State Health Management Agency explained that the state is shifting from traditional funding models to performance-based financing and value-driven care.
“In Lagos, we’ve domesticated the SafeCare tool, and we’re now moving into value-based care and performance-based financing to strengthen accountability and sustainability. If there’s no equality in the quality of services, there shouldn’t be equality in payments,” he noted.
The Northern Perspective: Community Participation is Key
From the northern region, Joy Bako of the Gombe State Primary Health Care Development Agency highlighted the importance of community participation. Engaging local communities fosters ownership, encourages accountability, and enhances facility performance.
Bako emphasized, “Empowering Ward Development Committees and training local assessors have played a major role in sustaining quality.”
Bridging the Gap with Technology and Trust
Dr. Ifunanya Ilodibe, CEO of EHA Clinics, stressed the need to build trust and leverage technology to bridge the gap between public health expectations and private healthcare delivery. Building trust with patients is critical for any healthcare model to be successful.
“Trust is the currency of healthcare. We embedded our Community Health Extension Workers and empowered them with digital tools to connect the community to PHCs. Being private doesn’t diminish our responsibility; if the community is unhealthy, everyone suffers,” she said.
The Future of Healthcare in Africa
The franchise model, combined with performance-based financing, community engagement, and technology, offers a promising path forward for primary healthcare in Africa. By prioritizing innovation and accountability, the continent can move closer to achieving universal health coverage and ensuring the well-being of its communities.
Related Developments:
- PharmAccess is also honoring top hospitals and partnering with the Nigerian Healthcare Excellence Awards (NHEA) to boost quality care.
- Efforts are underway to rebuild and create resilient health systems in Abia State.
The Role of Technology in Improving Healthcare Access
Mobile technology and digital health solutions are increasingly being used to extend healthcare services to remote areas. Telemedicine, for instance, allows doctors to consult with patients remotely, providing access to specialist care that would otherwise be unavailable. Health apps and wearable devices also enable individuals to monitor their health and receive personalized advice.
Moreover, digital platforms can streamline administrative processes, reduce paperwork, and improve data management, which leads to more efficient healthcare delivery.
About The Author
